Is chase.com down - February, 2025?
Chase is your one-stop shop for all of your banking needs. With a wide range of products and services, they provide you with the convenience of easy access to your finances. Whether you’re looking for a savings account, credit card, loan, or other banking services, Chase has you covered. Their secure online banking and mobile app make it easy to access your accounts anywhere, anytime.
chase.com outages reported by users in the last 24 hours
No Chase problems reported in the last 24 hours
This chart shows the number of Chase outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.
Recent Chase User Reports
Check out the latest user reports on Chase, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Feb 01, 2025 - 03:38 AMA visitor from Carrollton, United States has reported a problem with Pay with credit card
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Nov 02, 2024 - 11:08 PM
A visitor from Conyers, United States has reported a problem with Pay with credit card
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Oct 28, 2024 - 09:29 PM
A visitor from Sacramento, United States has reported a problem with Pay with credit card
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Sep 15, 2024 - 01:45 AM
A visitor from Lakewood, United States has reported a problem with Pay with credit card
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Sep 12, 2024 - 12:05 AM
A visitor from Chandler, United States has reported a problem with Pay with credit card
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Aug 05, 2024 - 08:31 PM
A visitor from Kirkland, United States has reported a problem with Pay with credit card
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Jul 19, 2024 - 04:11 PM
A visitor from Seattle, United States has reported a problem with Bill Pay
Join Chase Discussion
Suggestions? Issues? Outages?Please share your Chase experience with other users around the globe.
Most common Chase problems reported by users
Account balances and transactions
Web login
Mobile login
Bill Pay
Pay with credit card
Chase Outage Locations
Location
Reports
Last Reported
Sacramento, California, US
50
3 months ago
Chandler, Arizona, US
21
4 months ago
Deltona, Florida, US
19
10 months ago
Floral Park, New York, US
36
11 months ago
Oxford, Massachusetts, US
5
11 months ago
Asheboro, North Carolina, US
5
11 months ago
Bowling Green, Kentucky, US
6
1 years ago
Jonesborough, Tennessee, US
5
1 years ago
Knoxville, Pennsylvania, US
6
1 years ago
Albuquerque, New Mexico, US
1
1 years ago
Are you experiencing issues with Chase right now?
Is chase.com not working for you? If you are having issues with Chase, please use one of the options below to report a problem with the service
Tips if chase.com is not working
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Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
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Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
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Browser Cookies - Clear temporary/recent cookies.
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Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
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Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
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Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
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Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
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DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Carol
Carrollton, United States • 2 days agoCannot access personal bank account information on Chase's customer service phone number nor will the automated assistant transfer me to a live agent to talk to. Also, I am not able to access my Chase credit card information by calling the number on the back of my card.
J
Conyers, United States • 3 months agoDidn’t receive my transfer! Message on app saying some services not available but not specifying which services
Craig Rhyne
Seattle, United States • 6 months agoWe have significant bank balances in our business accounts and cannot get needed cash today Friday, July 19th, at 1 pm in Bellevue, Wash. Even though I spoke to the manager (who knows we have the money) he would only send me to the ATM with a limit of $2k or $3k.
Phylicia
Floral Park, United States • 11 months agoI made A large cash deposit and it’s not showing in transaction or in my account balance but when i got The receipts emailed over with my deposits it says money is there what is going on
Stockton, United States • 11 months ago
Get your shit together chase! Ridiculous!!!!
Ashley
Yukon, United States • 1 years agoCash deposit from this morning still isn’t available in my account. Everytime I call they say the system is down.
Sabdy
Columbus, United States • 1 years agoI can not do anything on the desk top computer error message web site not working
Fort Wayne, United States • 1 years ago
Chase Freedom Cards Down
Wylie, United States • 1 years ago
Site has been down all day.
San Antonio, United States • 1 years ago
Balance is not updated
Sharon Morgenstern
Whiteriver, United States • 1 years agoI can never seem to log in to the personal web page. It always says it is down
AJ
Falls Church, United States • 1 years agoDirect deposit delayed
Yonkers, United States • 1 years ago
Chase website is saying they don't recognize my information. This is second time in two weeks that the Chase system has gone down in my area.
Cheshire, United States • 1 years ago
Direct deposit delayed
The Bronx, United States • 1 years ago
There appears to be no access to any ATMs on the morning of 11/1/23. The doors will not open at two locations in south Yonkers, NY.
Alan young jr
Wyandotte, United States • 1 years agoMy paycheck hasn’t been deposited yet. I always get it in around 4:45pm it’s now 5:45pm was seeing if there a delay today
Darlene
Dearborn, United States • 1 years agoWhat is wrong with the website???
I cannot check my account!!!
Michigan
Anita Deanne
Henderson, United States • 1 years agoIt is now over 3 weeks and I still cannot login through the internet. When will it be fixed?
Delray Beach, United States • 1 years ago
I cannot use my card. My transactions are stuck on pending. Cannot receive money.
Phoenix, United States • 1 years ago
Placed a hold that is supposed to be released today but system down.
Zachary Warner
Seattle, United States • 1 years agoI can’t pull out cash at chase ATM with the tap feature. It says “chase is experiencing technical difficulties please try again later” I need cash tonight so I can pay for my tow because they do not accept contactless payment. If I don’t tow my car, I’m going to get a ticket from the cops and or my car will be impounded which will cost me more money. What am I supposed to do and if it gets towed or impounded, is Chase going to reimburse me? I have the cash to pull out, I have around 2500 bucks however it’s not letting me pull out $40
Robert P.
Attleboro, United States • 1 years agoThird day in a row, can not log in.
Stockton, United States • 1 years ago
Deposited money but not in account
Henry
Milpitas, United States • 1 years agoCan not log in my account on line for past couple days.
Libertyville, United States • 1 years ago
Accounts not updated from yesterday
Auburn, United States • 1 years ago
Accounts page will not load after login.
m
Great Falls, United States • 1 years agocan't log in
Orlando, United States • 1 years ago
Debit card not working
Marie
Cleveland, United States • 1 years agoPayPal transfer is not showing up in my account. Chase support claims there not having any issues but they clearly are. My money is lost!?
Felicia
Atlanta, United States • 1 years agoTransfers aren't coming through. Customer Service says it's a technical issue, with NO eta
Kenzie
Phoenix, United States • 1 years agoDebit card has been declining all day, from 8:15am to the last transaction I tried at 7pm. I have to call my complex tomorrow to hopefully make sure my rent went through, I can’t afford any late fees :(
Chicago, United States • 1 years ago
Can't make transactions
Tarpey Village, United States • 1 years ago
Recent charges are not showing up.
Dallas, United States • 1 years ago
Debit card system has been down all day.
Unhappy biz customer
Southfield, United States • 1 years agoInstant transfer never transferred!
Cc
Brooklyn, United States • 1 years agoUnable to pay for tires, balance confirmed. Transaction declining
Mike a
New York, United States • 1 years agoDebit card’s doesn’t work
sp
Bengaluru, India • 1 years agoGet a message:" Looks like part of our site isn't working right now." TWICE. second time after I put in the ONE TIME CODE I received.
JHathaway
Northfield, United States of America • 1 years agoCan't log in. Location Chicago
Connie
Detroit, United States of America • 1 years agoI just paid a bill and it hasn't changed the total and the amount for bill hasn't showed up in my bank app..
Getting tired of this bank!!!
Jasmine
Mobile, United States of America • 1 years agocard keeps declining
Crystal
Austin, United States of America • 1 years agoInstant Transfers not in my account??
Debbie Rummel
Richardson, United States of America • 1 years agoI made a cash deposit and it's not showing up in my account yet
Kris
Milwaukee, United States of America • 1 years agoChase debit is down!
Michele
Twin Falls, United States of America • 1 years agoI transferred money from PayPal this morning and never received the transfer
Northridge, United States of America • 1 years ago
cannot log in; call to chase support failed.
CT
Joplin, United States of America • 1 years agoCan't sign in to https://secure02ea.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index -I've uses Bing and Google it just spins - pretty inconvenient
Seattle, United States of America • 1 years ago
Can’t log in
ks
Hopkinsville, United States of America • 1 years agoI can't log into my account through the web or mobile app.
Ty
Saint Louis, United States of America • 1 years agoJust spins
SKM
Hicksville, United States of America • 1 years agologin page not loading at all either on laptops or desktop or mac or windows
Milk Mama
Arlington, United States of America • 1 years agoThe home page for logging in just doesn't load.
Anne Ernstein Tenner
Naperville, United States of America • 1 years agoI cannot log into Chase Private Client.com or Chase.com
Joe Peters
Roslyn, United States of America • 1 years agoNot loging on
Northfield, United States of America • 1 years ago
Can't access credit card account.
LaryK
Oak Brook, United States of America • 1 years agoSays it cannot display the data come back later
Lafayette, United States of America • 1 years ago
All the atms in New Orleans are out of service. I am not able to transfer with online banking.
Wade
Madison, United States of America • 1 years agoThe login isn't working.
Charlotte, United States of America • 1 years ago
Unable to log in or reset password, even not accepting code chase texts to you
Irvine, United States of America • 1 years ago
Can't make real time transfer
Lexington, United States of America • 1 years ago
Every one with bank accounts therr
George Meeks
Houston, United States of America • 1 years agoAccount login is not working, has not been working for several hours
Eddie Church
Las Vegas, United States of America • 1 years agoI was told at my Chase branch that the whole Chase banking system is down
Dallas, United States of America • 1 years ago
No transfers allowed all frozen due to maintenance
Bowling Green, United States of America • 1 years ago
Can't transfer money between accounts
Concerned and frustrated customer
Solon, United States of America • 1 years agoChase transfer isn’t working
Fresh Meadows, United States of America • 1 years ago
Won't allow me to withdraw money
Seattle, United States of America • 1 years ago
Slow response time.
Dee
Indianapolis, United States of America • 1 years agoAuto account issues
Phil
San Francisco, United States of America • 1 years agoCan't login, get "problems right now"
Gene
Liberty, United States of America • 1 years agoSite says that it is having problems.
Linda F
The Woodlands, United States of America • 1 years agoCant login site down
Zane
Spokane, United States of America • 1 years agobalance isnt updating and unable to transfer
BobbyZ
Lake Havasu City, United States of America • 1 years agoNot able to deposit check
using mobile access
Jasmine
Phoenix, United States of America • 1 years agoUnable to connect to chase error. Can't log in to app or webiste
Norwalk, United States of America • 1 years ago
cant see my deposit...no money in my account even though i get paid today
Jess
Costa Mesa, United States of America • 1 years agoIsn’t showing accurate balances and Zelle isn’t sending “pending transactions” called customer service and they couldn’t cancel Zelle transaction but said most likely would be void and not set. Ugh let’s hope so!
Phoenix, United States of America • 1 years ago
phx
Bivieti Barrios
Miami, United States of America • 1 years agoUnavailable to make transactions
Wire,Achand zelle are not working, the rest to pay bill etc is ok, something is wrong, you are unable to get money out of chase
Egm
Santa Ana, United States of America • 1 years agoUnable to connect try again later