Is Citizens Bank down today - February, 2025?

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Citizens Bank is a trusted name in banking, offering personal and commercial banking services since 1828. They strive to provide their customers with the best financial solutions and service possible. Their experienced team of financial professionals is committed to helping you reach your goals. Whether you're looking for a checking or savings account, a loan, or investment advice, they have something for everyone. Their online banking platform makes it easy to manage your accounts and access your funds whenever you need them.

Citizens Bank outages reported by users in the last 24 hours

No Citizens Bank problems reported in the last 24 hours

This chart shows the number of Citizens Bank outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Citizens Bank User Reports

Check out the latest user reports on Citizens Bank, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Jan 28, 2025 - 10:09 AM

    A visitor from Las Vegas, United States has reported a problem with Account Balances

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    Jan 28, 2025 - 08:51 AM

    A visitor from Toledo, United States has reported a problem with Account Balances

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    Jan 28, 2025 - 06:30 AM

    A visitor from Irwin, United States has reported a problem with Bill Pay

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    Jan 28, 2025 - 05:56 AM

    A visitor from New Bedford, United States has reported a problem with Account Balances

  • US Flag Icon
    Jan 28, 2025 - 03:41 AM

    A visitor from Claremont, United States has reported a problem with Account Balances

  • US Flag Icon
    Jan 27, 2025 - 11:43 AM

    A visitor from Canonsburg, United States has reported a problem with Account Balances

  • US Flag Icon
    Jan 27, 2025 - 11:37 AM

    A visitor from Columbus, United States has reported a problem with Account Balances

Join Citizens Bank Discussion

Suggestions? Issues? Outages?
Please share your Citizens Bank experience with other users around the globe.

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Las Vegas, United States 6 days ago

Can’t log in says systems down

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Keene, United States 6 days ago

Mobile banking down for the past several hours… reading comments where people not being able to use debit cards or access accounts, what is going on. It would be nice to get an email or something with an update from the bank.

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New Bedford, United States 6 days ago

System is down???

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Will parker

Claremont, United States 6 days ago

Tried to login mobile app says acct unavailable try again later

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Hazel

Columbus, United States 7 days ago

No usage of anything right now

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Hazel

Columbus, United States 7 days ago

Cannot login

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Toledo, United States 7 days ago

Deposit not showing in my account. Cash app also will not allow me to transfer funds

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Providence, United States 7 days ago

Can’t login to the mobile banking app. Or call any support numbers

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rt

Waltham, United States 7 days ago

times out

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Boston, MA

Haverhill, United States 7 days ago

I can login in no issue but I can’t even call any of the citizens bank customer service numbers they provide on the app and web. I get a “sorry your call cannot be completed as dialed”.

My account balance however has no updated or showing recent transactions for today or deposits.

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Malvern, United States 7 days ago

Can't log in

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Philadelphia, United States 7 days ago

I can not access accounts whether on line or mobile, called a local branch and they said the system is down and called customer service and they said they are doing an update and they don’t know when the system will be back up
Monday, January 27, 2025 10:22am

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Janelle Ford

North Versailles, United States 9 months ago

Says Sorry login is unavailable for at least the last 5 hours

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Johnny

Buffalo, United States 11 months ago

Unable to log into the automated phone system

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Dubai, United Arab Emirates 1 years ago

Issue

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Nora

Centerville, United States 1 years ago

Last few weeks everytime I try to login to my account its always an error code...can't log you in now and some long ref #. This is at random times of the day so it's not an everyday maintaince . Sorry but this is my $$$ would like to know how much is in my account. Thsnk you

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Tina Fisher

Springfield, United States 1 years ago

cannot access the app or online

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Brattleboro, United States 1 years ago

It keeps telling me something went wrong when I try to reset my password

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Vancouver, Canada 1 years ago

Can't access accounts. Says there's an error retrieving account information

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Queens, United States 1 years ago

Cards rejected at cashier. Why?
Stop and shop and Ideal stores. Card accepted at ATM.

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Bryan Diaz

Providence, United States 1 years ago

Servers down can’t sign in or online

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Tolland, United States 1 years ago

This is happening too frequently. May be time for a new bank

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mary moore

Venetia, United States 1 years ago

I cannot access my bill paying online in my citizens bank account

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Megan

King of Prussia, United States 1 years ago

Cannot deposit for mobile banking

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Holly

Woonsocket, United States 1 years ago

Fix your system! Honestly

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John

New York, United States 1 years ago

Keep getting maintenance issues unable to login since last night around 11PM

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Me

Franklin, United States 1 years ago

The app is down AGAIN!!!!!!!!!!!!!

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Royersford, United States 1 years ago

Can not get on the app or website. Please fix this asap been trying to log on to transfer money.

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Northbridge, United States 1 years ago

system is DOWN !!!

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JJ

Buffalo, United States of America 1 years ago

Can't make a mobile deposit, do it all the time so definitely on their emd

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Detroit, United States of America 1 years ago

Online check deposit

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Orlando, United States of America 1 years ago

Not working

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art land

San Antonio, United States of America 1 years ago

web site won't open

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Philadelphia, United States of America 1 years ago

Wrote out 2 checks 2 weeks ago and there not being takes out of my account,,

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John fournier

, 1 years ago

I keep getting locked out of my account and having to change my password since they changed the page. I'm thinking of changing banks because of it.

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Syracuse, United States of America 1 years ago

Online banking not working

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sam adams

Providence, United States of America 1 years ago

Unable to login with error message

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Philadelphia, United States of America 1 years ago

Mobile site not allowing to log in

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Christine

Fall River, United States of America 1 years ago

They suck down again!

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Lackawanna, United States of America 1 years ago

Cant access accounts

Most common Citizens Bank problems reported by users

39

Bill Pay

61

Account Balances

Citizens Bank Outage Locations

Location

Reports

Last Reported

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Toledo, Ohio, US

10

6 days ago

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Irwin, Pennsylvania, US

25

6 days ago

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New Bedford, Massachusetts, US

20

6 days ago

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Providence, Rhode Island, US

14

7 days ago

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Jersey City, New Jersey, US

5

11 days ago

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Monroe, Michigan, US

7

3 months ago

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Buffalo, New York, US

25

11 months ago

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San Antonio, Texas, US

2

1 years ago

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Griswold, Iowa, US

1

1 years ago

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, ,

1

ago

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Frequently Asked Questions

The most likely reason why Citizens Bank is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Citizens Bank's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.