Is Debenhams down - February, 2025?

Debenhams Outages and Status
Debenhams Logo

Debenhams.com is an online retail store providing customers with a wide range of clothing, beauty products, furniture and accessories. The company has been in operation since 1778 and offers customers a secure and convenient shopping experience.

Last check: Just Now |

URL Checked:

https://www.debenhams.com/

Last Down:

Down (Right Now)

Response Time:

no response

Debenhams outages reported by users in the last 24 hours

No Debenhams problems reported in the last 24 hours

This chart shows the number of Debenhams outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Debenhams User Reports

Check out the latest user reports on Debenhams, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Feb 01, 2025 - 04:33 PM

    A visitor from Ramsgate, United Kingdom has reported a problem with Can’t process order and refuses payment

  • GB Flag Icon
    Feb 01, 2025 - 05:19 AM

    A visitor from London, United Kingdom has reported a problem with Can’t process order and refuses payment

  • GB Flag Icon
    Jan 31, 2025 - 02:26 AM

    A visitor from Slough, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 29, 2025 - 02:44 PM

    A visitor from Stoke-on-Trent, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Jan 25, 2025 - 01:48 PM

    A visitor from Stoke-on-Trent, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Apr 05, 2024 - 05:09 AM

    A visitor from Woodbridge, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 20, 2024 - 03:09 AM

    A visitor from Glasgow, United Kingdom has reported a problem with Service

Join Debenhams Discussion

Suggestions? Issues? Outages?
Please share your Debenhams experience with other users around the globe.

GB Flag Icon

Avril Thornton

Ramsgate, United Kingdom 1 days ago

Payment not working

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Marie

London, United Kingdom 2 days ago

Not working, can’t place order

GB Flag Icon

Stoke-on-Trent, United Kingdom 5 days ago

Unable to place order

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Amanda

Swanscombe, United Kingdom 8 days ago

Have tried to order over the past 2 days, but order does not go through after payment stage. Checked with credit card provider and they can see attempted payments, but they have not been authorised. So frustrating as cannot phone Debenhams!! Clearly an issue with their website not CC provider!!

GB Flag Icon

Swanscombe, United Kingdom 8 days ago

Have tried to order over the past 2 days, but order does not go through after payment stage. Checked with credit card provider and they can see attempted payments, but they have not been authorised. So frustrating as cannot phone Debenhams!! Clearly an issue with their website not CC provider!!

GB Flag Icon

Dee

Stoke-on-Trent, United Kingdom 9 days ago

Payment not going through but no problems with bank

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Woodbridge, United Kingdom 9 months ago

Not working

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Sara

Glasgow, United Kingdom 11 months ago

Website will not accept PayPal payment got 2 pending payments but no order gone through

GB Flag Icon

LUCY

Croydon, United Kingdom 11 months ago

Is the debenhams website down today.

GB Flag Icon

Jean Pyle

Livingston, United Kingdom 1 years ago

App not working have had to reset password but can’t get in. Have not had access to my statement

GB Flag Icon

June Garrett-Sadler

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

Spent all Saturday trying to buy something but just couldn't. Very slow and page got stuck.

Most common Debenhams problems reported by users

65

Service

25

General Issues

10

Can’t process order and refuses payment

Debenhams Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Ramsgate, England, GB

14

1 days ago

GB Flag Icon

Glasgow, Scotland, GB

6

11 months ago

Are you experiencing issues with Debenhams right now?

Is debenhams.com not working for you? If you are having issues with Debenhams, please use one of the options below to report a problem with the service

debenhams.com website response status history

Date and Time

Response Time

Status Code

Feb 03, 2025 - 10:37 AM

no response

400

Feb 03, 2025 - 10:26 AM

no response

400

Feb 02, 2025 - 05:52 PM

no response

400

Feb 02, 2025 - 12:04 PM

no response

400

Feb 02, 2025 - 06:33 AM

no response

400

Feb 02, 2025 - 12:50 AM

0 ms.

200

Feb 01, 2025 - 05:39 PM

no response

400

This table shows the debenhams.com outage requests and response browser checks executed automatically by the isdownus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Debenhams is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if debenhams.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Latest debenhams.com screenshot
Rate your experience with Debenhams uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website Debenhams.com might be experiencing temporarily outage

The most likely reason why Debenhams is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Debenhams's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.