Is hotels.com down - February, 2025?

Hotels.com Outages and Status
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Hotels.com is a website and app that allows users to search for and book hotel accommodations around the world. The website offers a wide variety of options, including hotels, resorts, vacation rentals, and more. Users can search for accommodations based on location, price, amenities, and other criteria. The website also features customer reviews, so users can get a sense of what other people have experienced at a given property. Hotels.com also offers a rewards program, where customers can earn credit towards a future stay for every 10 nights booked on the website.

hotels.com outages reported by users in the last 24 hours

No Hotels.com problems reported in the last 24 hours

This chart shows the number of Hotels.com outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Hotels.com User Reports

Check out the latest user reports on Hotels.com, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Oct 05, 2023 - 01:47 PM

    A visitor from Woking, United Kingdom has reported a problem with Reservations

  • US Flag Icon
    Sep 29, 2023 - 04:31 AM

    A visitor from Cupertino, United States of America has reported a problem with Reservations

  • TR Flag Icon
    Sep 18, 2023 - 06:27 AM

    A visitor from Istanbul, Turkey has reported a problem with Reservations

  • CA Flag Icon
    Sep 04, 2023 - 12:28 AM

    A visitor from Montreal, Canada has reported a problem with Reservations

  • US Flag Icon
    Sep 02, 2023 - 06:58 PM

    A visitor from Boston, United States of America has reported a problem with Search

  • US Flag Icon
    Sep 02, 2023 - 11:22 AM

    A visitor from Dover, United States of America has reported a problem with Reservations

  • US Flag Icon
    Jul 26, 2023 - 06:45 PM

    A visitor from Readstown, United States of America has reported a problem with Reservations

Join Hotels.com Discussion

Suggestions? Issues? Outages?
Please share your Hotels.com experience with other users around the globe.

US Flag Icon

Rachel W

Cupertino, United States of America 1 years ago

Check out not working

TR Flag Icon

Servet Kayış

Istanbul, Turkey 1 years ago

doesnt work

US Flag Icon

Readstown, United States of America 1 years ago

won't let me create an account.

US Flag Icon

Christina g Davidson Sneed

Ormond Beach, United States of America 1 years ago

Ask for new password and then says error

LA Flag Icon

Thuy Huynh

Vientiane, Lao People's Democratic Republic 1 years ago

Not opening

US Flag Icon

Houston, United States of America 1 years ago

Page down

NO Flag Icon

Pal

Sandsli, Norway 1 years ago

Login error - rewards error

CZ Flag Icon

guest

Prague, Czechia 1 years ago

Can't log in for two days...

Most common Hotels.com problems reported by users

67

Reservations

33

Search

Hotels.com Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Woking, England, GB

2

1 years ago

US Flag Icon

Cupertino, California, US

2

1 years ago

CA Flag Icon

Montreal, Quebec, CA

2

1 years ago

US Flag Icon

Readstown, Wisconsin, US

1

1 years ago

US Flag Icon

Ormond Beach, Florida, US

1

1 years ago

DK Flag Icon

Aalborg, Nordjylland, DK

1

1 years ago

LA Flag Icon

Vientiane, Viangchan, LA

1

1 years ago

US Flag Icon

Houston, Texas, US

1

1 years ago

NO Flag Icon

Sandsli, Vestland, NO

2

1 years ago

CZ Flag Icon

Prague, Praha, Hlavni mesto, CZ

2

1 years ago

Are you experiencing issues with Hotels.com right now?

Is hotels.com not working for you? If you are having issues with Hotels.com, please use one of the options below to report a problem with the service

Tips if hotels.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Rate your experience with Hotels.com uptime performance over the last 30 days

Frequently Asked Questions

The most likely reason why Hotels.com is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Hotels.com's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.