Is Instacart down - February, 2025?

Instacart Outages and Status
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Instacart is a grocery delivery service that lets you order groceries from your favorite stores and have them delivered to your door. You can shop from a variety of stores, including Whole Foods, Costco, CVS, and more. Plus, you can save time by having your groceries delivered right to your door.

Last check: Just Now |

URL Checked:

https://www.instacart.com/

Last Down:

not recently

Response Time:

2.46 ms.

Instacart outages reported by users in the last 24 hours

No Instacart problems reported in the last 24 hours

This chart shows the number of Instacart outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Instacart User Reports

Check out the latest user reports on Instacart, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Dec 24, 2024 - 01:26 PM

    A visitor from Sacramento, United States has reported a problem with General Issues

  • US Flag Icon
    Aug 09, 2024 - 10:45 AM

    A visitor from Oxford, United States has reported a problem with Check Out

  • US Flag Icon
    Jul 08, 2024 - 11:54 AM

    A visitor from Las Vegas, United States has reported a problem with Check Out

  • US Flag Icon
    Jun 26, 2024 - 08:26 AM

    A visitor from Tampa, United States has reported a problem with General Issues

  • US Flag Icon
    Jun 20, 2024 - 12:45 PM

    A visitor from Alexandria, United States has reported a problem with General Issues

  • US Flag Icon
    Jun 20, 2024 - 12:41 PM

    A visitor from Los Angeles, United States has reported a problem with General Issues

  • US Flag Icon
    Mar 24, 2024 - 02:41 PM

    A visitor from Denver, United States has reported a problem with General Issues

Join Instacart Discussion

Suggestions? Issues? Outages?
Please share your Instacart experience with other users around the globe.

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Sacramento, United States 1 months ago

Cannot access address’s to complete orders

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Robert e, schriber

Oxford, United States 5 months ago

when i try to order a product it wont

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robert schriber

Oxford, United States 5 months ago

when i click on a product to order it gets rejected. i cannot make my list.

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robert schriber

Oxford, United States 5 months ago

when i click on a product to order it gets rejected. i cannot make my list.

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Heather Smith

Tampa, United States 7 months ago

Won’t load

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Alexandria, United States 7 months ago

Can’t start order

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Alexis

Denver, United States 10 months ago

Didn’t get paid for last delivery and it’s not showing up in batch history

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St Louis, United States 10 months ago

Company not recording orders taken and not reflecting amounts in payout

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Riverside, United States 11 months ago

I still cannot log in to the app. It keeps saying username or password error.

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Amanda

Riverside, United States 11 months ago

It will not let me log in or reset my password.

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Santa Clara, United States 11 months ago

Have not been able to reach customer service through both phone numbers listed. All you get is busy signals and chat no response. This is been two weeks.

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Shakeithia

Nashville, United States 1 years ago

App stopped while delivering order

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Harper Wolf

Markham, Canada 1 years ago

Kicked me out and cannot use.

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maranda

Riverside, United States 1 years ago

cant check out

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Chicago, United States 1 years ago

Could not complete check out

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Ossining, United States 1 years ago

Final checkout page isn't loading

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Swedesboro, United States 1 years ago

Can’t check out

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Charlotte, United States of America 1 years ago

Not getting orders on shopper app

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Edward Kurtzman

New York City, United States of America 1 years ago

My order went haywire last night.Most of the items were not what I had ordered. 10 cans of cat food! I have no cat! 2 extra jars of tomato sauce. I ordered one. Other items were missing except for the bacon.HELP!

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Dallas, United States of America 1 years ago

MY SHOPPER BEEN ON THE SAME ITEMS FOR A HOUR

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M Jose

Newburgh, United States of America 1 years ago

the website is not working in any coputer

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Susan Bramblett

Atlanta, United States of America 1 years ago

Keeps buffering & will not proceed through checkout.

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Joe

Rahway, United States of America 1 years ago

Klarna not working

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Lynn Adana Buckley

Orlando, United States of America 1 years ago

Can’t load Instacart

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Danville, United States of America 1 years ago

Can't add items to a posted order or checkout at all

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Joseph D. Herman

Ashburn, United States of America 1 years ago

It's keeps buffering,now for 2 hours.I need groceries today.But can't,today is Saturday 8/19/2023

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Amber

Wentworth, United States of America 1 years ago

shopper app- cash out button is gone

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Randy N.

Portland, United States of America 1 years ago

The app has been down for all orders, shoppers and delivery since 3:03 pm PST August 13, 2023.

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Carey

San Marcos, United States of America 1 years ago

I have been doing an order for the past HOUR AND 20 MINUTES. I had completed my order fine and when I was about to check out the app froze. It wouldn’t let me proceed for checking out. I had no way of reaching the customer or the codes to check out or their address to deliver the order. I then reached out to customer service for 30 minutes and have had NO HELP. This not only coasted the store loads of money and time to put the cart back but costed me at MINIMUM $40 with the time I’ve spent and the money from the customer.
I am still in the store sitting by my cart full of over 60 items of groceries to try and reach help.
I’ve lost money for my time and effort and have been wronged for this

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San Francisco, United States of America 1 years ago

Server error

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J

Norfolk, United States of America 1 years ago

I accepted a batch at 6:00 PM eastern time and I’m unable to actually start the batch even though I’m at the store . Sunday august 13 , 2023

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Easton, United States of America 1 years ago

Shopper App Won't Load

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Syracuse, United States of America 1 years ago

App is down

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Melissa

Blacksburg, United States of America 1 years ago

The app seems to be frozen or locked. When I try to open the app, it just shows a blank white screen with only the little green circular arrow refresh button in the center. Tried restarting my phone twice and resetting the app and still nothing.

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J. Leslie

Chicago, United States of America 1 years ago

Won't let me check out place order is not highlighted

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Rob

Boston, United States of America 1 years ago

Getting a unknown error

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Janet Gates

Mifflinville, United States of America 1 years ago

Unknown error cannot check out

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kashana morris

Tampa, United States of America 1 years ago

not accepting any payments, cannot check out

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Renee Burns

Oklahoma City, United States of America 1 years ago

website is timing out

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Nixa, United States of America 1 years ago

Declined Payment/ Can’t checkout Aldi in MO or reach any chat assistance on the Instacart App and can’t get through by phone (excessive wait times an hour+ for both)

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Starlet Guyll

Kansas City, United States of America 1 years ago

I have tried to place my order for aldis on instacart,
I hit place my order. Then on the next screen it is staying on saying Placing Order. With green and white icons repeating over and over. I did this 2 times and after 10 minutes of nothing happening
I had to restart my phone because I could not get out of it.

Most common Instacart problems reported by users

41

Check Out

9

App

50

General Issues

Instacart Outage Locations

Location

Reports

Last Reported

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Tampa, Florida, US

4

7 months ago

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Alexandria, Virginia, US

6

7 months ago

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Denver, Colorado, US

5

10 months ago

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St Louis, Missouri, US

3

10 months ago

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Ossining, New York, US

6

1 years ago

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Atlanta, Georgia, US

2

1 years ago

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Chicago, Illinois, US

3

1 years ago

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Boston, Massachusetts, US

2

1 years ago

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Oklahoma City, Oklahoma, US

1

1 years ago

CA Flag Icon

Regina, Saskatchewan, CA

1

1 years ago

Are you experiencing issues with Instacart right now?

Is instacart.com not working for you? If you are having issues with Instacart, please use one of the options below to report a problem with the service

instacart.com website response status history

Date and Time

Response Time

Status Code

Feb 03, 2025 - 04:13 PM

2.46 ms.

200

Feb 03, 2025 - 09:15 AM

1.85 ms.

200

Feb 03, 2025 - 03:44 AM

1.82 ms.

200

Feb 02, 2025 - 03:53 PM

2.67 ms.

200

Feb 01, 2025 - 10:18 PM

1.88 ms.

200

Jan 31, 2025 - 05:54 PM

2.46 ms.

200

Jan 31, 2025 - 03:53 AM

1.82 ms.

200

This table shows the instacart.com outage requests and response browser checks executed automatically by the isdownus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Instacart is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if instacart.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

We have recently sent browser requests to Instacart.com and it's up and running with status code 200 (UP) and a response time of 2.46 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Instacart is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Instacart's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.