Is FedLoan Servicing down - May, 2025?

FedLoan Servicing Outages and Status
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FedLoan Servicing, also known as American Education Services (AES), is a student loan servicing company that is contracted by the U.S. Department of Education to service loans for the Federal Family Education Loan (FFEL) Program and the William D. Ford Federal Direct Loan (Direct Loan) Program. This means that they are responsible for managing and collecting payments on student loans that are guaranteed or originated by the federal government. Services they provide include, but not limited to, loan consolidation, loan forgiveness, income-driven repayment plans, and other loan management tools.

FedLoan Servicing outages reported by users in the last 24 hours

No FedLoan Servicing problems reported in the last 24 hours

This chart shows the number of FedLoan Servicing outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent FedLoan Servicing User Reports

Check out the latest user reports on FedLoan Servicing, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Aug 05, 2024 - 03:55 AM

    A visitor from Bothell, United States has reported a problem with Payments

  • US Flag Icon
    Nov 10, 2023 - 04:53 PM

    A visitor from Cumberland, United States has reported a problem with Customer Service

  • US Flag Icon
    Sep 14, 2023 - 06:20 PM

    A visitor from Detroit, United States of America has reported a problem with Payments

  • US Flag Icon
    Sep 06, 2023 - 07:22 PM

    A visitor from Liverpool, United States of America has reported a problem with Payments

  • US Flag Icon
    Aug 27, 2023 - 12:52 PM

    A visitor from Lakewood, United States of America has reported a problem with Customer Service

  • US Flag Icon
    Jun 30, 2023 - 04:07 PM

    A visitor from Rockwall, United States of America has reported a problem with Payments

  • US Flag Icon
    Jun 27, 2023 - 05:32 PM

    A visitor from Lynchburg, United States of America has reported a problem with Payments

Join FedLoan Servicing Discussion

Suggestions? Issues? Outages?
Please share your FedLoan Servicing experience with other users around the globe.

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Cumberland, United States 1 years ago

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Most common FedLoan Servicing problems reported by users

10

Website

70

Payments

20

Customer Service

FedLoan Servicing Outage Locations

Location

Reports

Last Reported

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Bothell, Washington, US

1

9 months ago

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Cumberland, Rhode Island, US

1

1 years ago

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Detroit, Michigan, US

1

1 years ago

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Liverpool, New York, US

1

1 years ago

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Lakewood, Colorado, US

1

1 years ago

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Rockwall, Texas, US

1

1 years ago

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Lynchburg, Ohio, US

1

1 years ago

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O'Fallon, Missouri, US

2

1 years ago

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Atlanta, Georgia, US

1

2 years ago

Are you experiencing issues with FedLoan Servicing right now?

Is myfedloan.org not working for you? If you are having issues with FedLoan Servicing, please use one of the options below to report a problem with the service

Tips if myfedloan.org is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Rate your experience with FedLoan Servicing uptime performance over the last 30 days

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Frequently Asked Questions

The most likely reason why FedLoan Servicing is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on FedLoan Servicing's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.