Is FedLoan Servicing down - May, 2025?

FedLoan Servicing, also known as American Education Services (AES), is a student loan servicing company that is contracted by the U.S. Department of Education to service loans for the Federal Family Education Loan (FFEL) Program and the William D. Ford Federal Direct Loan (Direct Loan) Program. This means that they are responsible for managing and collecting payments on student loans that are guaranteed or originated by the federal government. Services they provide include, but not limited to, loan consolidation, loan forgiveness, income-driven repayment plans, and other loan management tools.
FedLoan Servicing outages reported by users in the last 24 hours
No FedLoan Servicing problems reported in the last 24 hours
This chart shows the number of FedLoan Servicing outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.
Recent FedLoan Servicing User Reports
Check out the latest user reports on FedLoan Servicing, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Aug 05, 2024 - 03:55 AM
A visitor from Bothell, United States has reported a problem with Payments
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Nov 10, 2023 - 04:53 PM
A visitor from Cumberland, United States has reported a problem with Customer Service
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Sep 14, 2023 - 06:20 PM
A visitor from Detroit, United States of America has reported a problem with Payments
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Sep 06, 2023 - 07:22 PM
A visitor from Liverpool, United States of America has reported a problem with Payments
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Aug 27, 2023 - 12:52 PM
A visitor from Lakewood, United States of America has reported a problem with Customer Service
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Jun 30, 2023 - 04:07 PM
A visitor from Rockwall, United States of America has reported a problem with Payments
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Jun 27, 2023 - 05:32 PM
A visitor from Lynchburg, United States of America has reported a problem with Payments
Join FedLoan Servicing Discussion
Suggestions? Issues? Outages?Please share your FedLoan Servicing experience with other users around the globe.
Most common FedLoan Servicing problems reported by users
Website
Payments
Customer Service
FedLoan Servicing Outage Locations
Location
Reports
Last Reported
Bothell, Washington, US
1
9 months ago
Cumberland, Rhode Island, US
1
1 years ago
Detroit, Michigan, US
1
1 years ago
Liverpool, New York, US
1
1 years ago
Lakewood, Colorado, US
1
1 years ago
Rockwall, Texas, US
1
1 years ago
Lynchburg, Ohio, US
1
1 years ago
O'Fallon, Missouri, US
2
1 years ago
Atlanta, Georgia, US
1
2 years ago
Are you experiencing issues with FedLoan Servicing right now?
Is myfedloan.org not working for you? If you are having issues with FedLoan Servicing, please use one of the options below to report a problem with the service
Tips if myfedloan.org is not working
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Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
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Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
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Browser Cookies - Clear temporary/recent cookies.
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Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
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Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
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Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
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Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
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DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Cumberland, United States • 1 years ago
Can't login on any browser