Is Mastercard down - February, 2025?

Mastercard Outages and Status
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Mastercard is a global payments technology leader that connects consumers, financial institutions, merchants, governments and businesses around the world. Mastercard offers a wide variety of payment solutions to help people make secure and convenient transactions. With innovative products and services, Mastercard makes it easier for people to access the digital economy, pay their bills, transfer money, and more. From contactless payments to fraud protection and cybersecurity, Mastercard continually strives to keep people safe and secure. With operations in over 200 countries, Mastercard’s commitment to innovation and service is at the core of its mission to make the world a better place.

Last check: Just Now |

URL Checked:

https://www.mastercard.us/en-us.html

Last Down:

Down (Right Now)

Response Time:

no response

Mastercard outages reported by users in the last 24 hours

No Mastercard problems reported in the last 24 hours

This chart shows the number of Mastercard outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Mastercard User Reports

Check out the latest user reports on Mastercard, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • BE Flag Icon
    Aug 13, 2024 - 10:59 AM

    A visitor from Aarschot, Belgium has reported a problem with Card not working

  • AE Flag Icon
    Jul 30, 2024 - 10:40 PM

    A visitor from Abu Dhabi, United Arab Emirates has reported a problem with Card not working

  • GB Flag Icon
    Jul 13, 2024 - 04:04 PM

    A visitor from Louth, United Kingdom has reported a problem with Login

  • GB Flag Icon
    May 01, 2024 - 03:03 PM

    A visitor from Islington, United Kingdom has reported a problem with Card not working

  • PH Flag Icon
    Mar 19, 2024 - 02:09 AM

    A visitor from Lahug, Philippines has reported a problem with Login

  • GB Flag Icon
    Mar 17, 2024 - 02:46 PM

    A visitor from Manchester, United Kingdom has reported a problem with Card not working

  • GB Flag Icon
    Feb 22, 2024 - 06:28 AM

    A visitor from Sheffield, United Kingdom has reported a problem with Card not working

Join Mastercard Discussion

Suggestions? Issues? Outages?
Please share your Mastercard experience with other users around the globe.

AU Flag Icon

Mashak

Brisbane, Australia 10 days ago

Payment not paid. All it said, and continues to say (over a week later) on my online account, is that the payment is "pending". I have phoned Mastercard and they said the payment was declined because of a worldwide outage (around 16 Jan 2025). I'd like better communication please.

AU Flag Icon

Mashak

Brisbane, Australia 10 days ago

Payment not paid. All it said, and continues to say (over a week later) on my online account, is that the payment is "pending". I have phoned Mastercard and they said the payment was declined because of a worldwide outage (around 16 Jan 2025). I'd like better communication please.

AU Flag Icon

Mashak

Brisbane, Australia 10 days ago

Payment not paid. All it said, and continues to say (over a week later) on my online account, is that the payment is "pending". I have phoned Mastercard and they said the payment was declined because of a worldwide outage (around 16 Jan 2025). I'd like better communication please.

AU Flag Icon

Brisbane, Australia 10 days ago

Payment not paid. All it said, and continues to say (over a week later) on my online account, is that the payment is "pending". I have phoned Mastercard and they said the payment was declined because of a worldwide outage (around 16 Jan 2025). I'd like better communication please.

BE Flag Icon

ft

Aarschot, Belgium 5 months ago

cannot pay international with 2 Mastercards

PH Flag Icon

Brian Marsh

Lahug, Philippines 10 months ago

Keeps reporting user or password are wrong but they are correct. When I try to reset my password the reset email is never received

GB Flag Icon

Rebecca Wilson

Sheffield, United Kingdom 11 months ago

Can't pay

AU Flag Icon

Melbourne, Australia 11 months ago

Payment is not being peocessed

US Flag Icon

Bryce

Fort Worth, United States 1 years ago

won’t let me buy anything

GB Flag Icon

Kathy

Mitcham, United Kingdom 1 years ago

I am unable to make a purchase online

PH Flag Icon

Quezon City, Philippines 1 years ago

My card us being rejected. My credit limit is not fully used

GB Flag Icon

Manchester, United Kingdom 1 years ago

MasterCard debit cards being declined

RO Flag Icon

Bogdan

Baia Mare, Romania 1 years ago

I can not pay with mastercard on my paypal

GB Flag Icon

Lincoln, United Kingdom of Great Britain and Northern Ireland 1 years ago

Card declined across multiple vendors

GB Flag Icon

Stravonian

Hamilton, United Kingdom of Great Britain and Northern Ireland 1 years ago

Online approvals not working across multiple vendors.

US Flag Icon

Mon

Atwater, United States of America 1 years ago

Not working at all. Youngstown ohio

GB Flag Icon

Jean Tildesley

Leicester, United Kingdom of Great Britain and Northern Ireland 1 years ago

My Tesco Mastercard failed to pay for Tesco delivery

US Flag Icon

julie

Slidell, United States of America 1 years ago

cannot withdraw cash from my direct express mastercard at capitalone one atm just not...says mastercard not available...covington la

GB Flag Icon

Alan

Sheffield, United Kingdom of Great Britain and Northern Ireland 1 years ago

cant pay my barclay mastercard

GB Flag Icon

V

Westhampnett, United Kingdom of Great Britain and Northern Ireland 1 years ago

Online purchases not working.

GB Flag Icon

Sarah Cooper-Smith

Ryhall, United Kingdom of Great Britain and Northern Ireland 1 years ago

Appapproval not working

GB Flag Icon

Redcar, United Kingdom of Great Britain and Northern Ireland 1 years ago

Unable to use card for lurchases

GB Flag Icon

Alistair

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Mastercard down on line

GB Flag Icon

Enniskillen, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not accepting online payments

MX Flag Icon

Jindřich

Guadalajara, Mexico 1 years ago

Mastercard payments doesnt work

GB Flag Icon

Ant dav

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

Supermarket purchase not gone through

GB Flag Icon

Craig Hunter

Gamrie, United Kingdom of Great Britain and Northern Ireland 1 years ago

Payments declined

US Flag Icon

Detroit, United States of America 1 years ago

Declined due to system maintenance??

US Flag Icon

Jacksonville, United States of America 1 years ago

Gift cards

GB Flag Icon

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Credit card

US Flag Icon

john

Plano, United States of America 1 years ago

Can't buy game on steam

US Flag Icon

DP

Louisville, United States of America 1 years ago

Octapharma Plasma

US Flag Icon

Joshua Wilkinson

Plainfield, United States of America 1 years ago

Apparently discovering the hard way, there are outages in Indianapolis. Now I have to contact my bank to dispute fees applied to my card as a result.

US Flag Icon

Cleveland, United States of America 1 years ago

Declined with money

US Flag Icon

Minneapolis, United States of America 1 years ago

Duluth Minnesota

US Flag Icon

Raymond Mullins

Bartlesville, United States of America 1 years ago

We tried to buy something at Target and it drew our money but it won't show on the stores system.

BR Flag Icon

----

Sao Paulo, Brazil 1 years ago

Trying to buy some tickets in zurich and still not working

GB Flag Icon

Llanllawer, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not been working trying to book a hotel on line all afternoon.

US Flag Icon

Watsonville, United States of America 1 years ago

In London right now. It has been hit and miss for payments to be accepted.

GB Flag Icon

Ozone

Reading, United Kingdom of Great Britain and Northern Ireland 1 years ago

No Mastercard will work at the company I work for

GB Flag Icon

L

Edinburgh, United Kingdom of Great Britain and Northern Ireland 1 years ago

Electricity almost run out and can't get topped up! Virgin money adviser could only apologise and couldn't give timeframe for issue to be resolved.

GB Flag Icon

Robert Jones

Cardiff, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cardiff hotel couldn't take payment in restaurant. Said Mastercard was down

GB Flag Icon

York, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t make an online payment. I’ve tried 2 difference bank accounts

GB Flag Icon

Luigi D'Ambrosio

Derby, United Kingdom of Great Britain and Northern Ireland 1 years ago

we have been rejected a payment for a newspaper subscription

GB Flag Icon

Rhona Cooper

Peterhead, United Kingdom of Great Britain and Northern Ireland 1 years ago

Very unfortunate when all your bank cards are Mastercard and you have no cash. Two days now it’s been down. No notifications from the bank. Poor service.

GB Flag Icon

Julie Atkinson

Stainburn, United Kingdom of Great Britain and Northern Ireland 1 years ago

No cards accepted for payments and unable to get cash

GB Flag Icon

Ann

Belfast, United Kingdom of Great Britain and Northern Ireland 1 years ago

Disgusting tried to buy Euro from MS bank
Twice my card was declined
Was on desk to for 30 minutes

GB Flag Icon

Barbara

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Card declined 3 times on 2 different Mastercards

GB Flag Icon

Amanda french

Durham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Unable to use any Mastercard
LE19

GB Flag Icon

Uxbridge, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not working!

GB Flag Icon

SHARON

Chesterfield, United Kingdom of Great Britain and Northern Ireland 1 years ago

CARD BEING DECLINED

US Flag Icon

Kenneth Lyons

Boston, United States of America 1 years ago

Card not working

GB Flag Icon

David Mailer

Glasgow, United Kingdom of Great Britain and Northern Ireland 1 years ago

Tried to pay with both credit and debit cards, refused. Glasgow

GB Flag Icon

M.

Liverpool, United Kingdom of Great Britain and Northern Ireland 1 years ago

Won't work online

GB Flag Icon

J coombes

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t make online payment

GB Flag Icon

Fi

Brent, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not able to purchase anything

GB Flag Icon

thomas welsh

Shorncliffe Camp, United Kingdom of Great Britain and Northern Ireland 1 years ago

supplier cannot connect to mastercard - so payment declined this is online at Scottish Gas and Morrisons.

US Flag Icon

Casey Polk

New Albany, United States of America 1 years ago

Got a decline message, called debit card support, said Mastercard is down.

Most common Mastercard problems reported by users

5

Purchases

1

Website

4

Payments

52

Login

37

Card not working

Mastercard Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Louth, England, GB

136

6 months ago

GB Flag Icon

Dyce, Scotland, GB

23

11 months ago

US Flag Icon

Peru, Indiana, US

6

1 years ago

US Flag Icon

Springfield, Illinois, US

4

1 years ago

SE Flag Icon

Stockholm, Stockholms lan, SE

2

1 years ago

BG Flag Icon

Veliko Turnovo, Veliko Tarnovo, BG

1

1 years ago

VN Flag Icon

Hanoi, Ha Noi, VN

1

1 years ago

SA Flag Icon

Dhahran, Ash Sharqiyah, SA

2

1 years ago

IT Flag Icon

San Ginesio, Marche, IT

1

2 years ago

US Flag Icon

Levant, Kansas, US

1

2 years ago

Are you experiencing issues with Mastercard right now?

Is mastercard.com not working for you? If you are having issues with Mastercard, please use one of the options below to report a problem with the service

mastercard.com website response status history

Date and Time

Response Time

Status Code

Feb 03, 2025 - 02:46 PM

no response

400

Feb 03, 2025 - 07:19 AM

no response

400

Feb 02, 2025 - 02:26 PM

no response

400

Feb 02, 2025 - 07:14 AM

no response

400

Feb 01, 2025 - 04:19 PM

no response

400

Feb 01, 2025 - 10:32 AM

no response

400

Feb 01, 2025 - 12:45 AM

no response

400

This table shows the mastercard.com outage requests and response browser checks executed automatically by the isdownus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Mastercard is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if mastercard.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

It seems that the website Mastercard.com might be experiencing temporarily outage

The most likely reason why Mastercard is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Mastercard's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.