Is Surf down - February, 2025?

Surf Outages and Status
Surf Logo

Surf is an Internet Service Provider (ISP) that delivers reliable high-speed internet services to its customers. Its primary goal is to enhance its users' digital experience, whether for work, play, or life's daily transactions. Operating via its website, surfinternet.com, it provides a series of robust, affordable and customizable packages to suit diverse internet needs. Surf is dedicated to customer service, offering technical support and prompt responses to inquiries and issues. As an ISP, Surf aims to ensure seamless connectivity and a smooth internet browsing experience for its customers.

Last check: Just Now |

URL Checked:

https://surfinternet.com/

Last Down:

not recently

Response Time:

18.62 ms.

Surf outages reported by users in the last 24 hours

Possible Surf outages reported in the last 24 hours!

This chart shows the number of Surf outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Surf User Reports

Check out the latest user reports on Surf, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Feb 03, 2025 - 12:44 PM

    A visitor from New York, United States has reported a problem with General Issues

  • US Flag Icon
    Feb 02, 2025 - 07:19 AM

    A visitor from Detroit, United States has reported a problem with General Issues

  • US Flag Icon
    Jan 27, 2025 - 08:45 PM

    A visitor from Indianapolis, United States has reported a problem with General Issues

  • US Flag Icon
    Jan 25, 2025 - 01:00 PM

    A visitor from San Diego, United States has reported a problem with General Issues

  • US Flag Icon
    Jan 25, 2025 - 11:54 AM

    A visitor from San Diego, United States has reported a problem with Login

  • US Flag Icon
    Jan 22, 2025 - 05:37 PM

    A visitor from Chicago, United States has reported a problem with General Issues

  • US Flag Icon
    Jan 21, 2025 - 08:42 PM

    A visitor from Chicago, United States has reported a problem with Login

Join Surf Discussion

Suggestions? Issues? Outages?
Please share your Surf experience with other users around the globe.

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Indianapolis, United States 6 days ago

We do not have internet

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Kari Ramsey

Valparaiso, United States 5 months ago

I was in the middle of watching TV and my Internet stopped working. This has been a continued problem and I'm about to switch services to a different provider. It's beginning to happen almost daily and it's very inconvenient. It was just down for almost 24 hrs.

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Jeff Bryan

Indianapolis, United States 6 months ago

No internet in South Whitley again. Getting tired of this.

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Christy

Indianapolis, United States 6 months ago

Surf Internet down 7:30 am

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Livonia, United States 7 months ago

Internet service seems to be down in Howell, MI

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Waterford, United States 7 months ago

Looks like it's out around Howell, MI

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Surrey, Canada 7 months ago

No internet

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Mia Tomei

Chicago, United States 8 months ago

Surf Air is down in 46350

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Ben

Hoffman Estates, United States 8 months ago

Surf been down for hours

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Wilson

Chicago, United States 8 months ago

5/19/24...Internet intermittently down this morning. 3 times in 30 minutes.

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Chicago, United States 8 months ago

No internet

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Indianapolis, United States 9 months ago

Internet is down

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Jesse

Chicago, United States 9 months ago

It's down

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Alyona P

Vancouver, Canada 9 months ago

Hi there. I am in downtown West End Vancouver, BC. No internet connection since 11am

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Nancy

Toronto, Canada 9 months ago

Internet down

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Medema

Sterling, United States 9 months ago

Sterling illinois

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Brian

Louisville, United States 10 months ago

New equipment less then 3 months old and down. Tech support is not helpful. Unplug equipment and plug back in. Maybe a line or equipment issue on brand new construction.

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Brittany

Dearborn, United States 10 months ago

Outage in Howell 48843 according to their technical support phone message which also stated there is no estimate of when it will be back on. My terminal lights have remained on even though the internet is down, but as I’m looking at it now, the fiber light just went off so hopefully it will be up soon. Internet went out around 11:30pm.

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Andrew

Livonia, United States 10 months ago

Cannot connect at all.

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Detroit, United States 10 months ago

Surf Internet down

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Livonia, United States 10 months ago

Intermittently up and down for the past 3 hours

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Ottawa, United States 10 months ago

Lots of buffering going on now
Ottawa, il 61350

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Jan

St Louis, United States 10 months ago

Is there an outage in Mazon, Il?

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Larry Nelson

Chicago, United States 10 months ago

No Wifi...No signal... Modem is red
Sheridan illinois 60551

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Roselle, United States 10 months ago

Service down

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Detroit, United States 11 months ago

No internet connection

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Aidan buckingham

Minneapolis, United States 11 months ago

i have no internet, it says no wired internet.. never happened

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Anthony

Indianapolis, United States 11 months ago

Internet out since 12:30am est in Lapaz Indiana

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Sherry Platt

Cleveland, United States 11 months ago

No internet

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Amy Darrell

Minneapolis, United States 11 months ago

No internet

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LeAnn

Barrington, United States 11 months ago

No internet in Little Oak Fulton IL

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Jill

Chicago, United States 11 months ago

Internet is down

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Morristown, United States 11 months ago

Morrison, IL No internet restarted router amd everything

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Mark Whalley

Minneapolis, United States 11 months ago

Looks like in the last 30 minutes service went down in Fulton Illinois

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La Porte, United States 11 months ago

LaPorte fiber intermittent

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Chicago, United States 11 months ago

Internet down

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Nicole

Dulles, United States 11 months ago

No internet

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Kimberly Katona

Chicago, United States 11 months ago

Internet not working

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Rhonda Schofield

Chicago, United States 11 months ago

No internet connection

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J short

Louisville, United States 11 months ago

No service connection

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Melvin Terry

Indianapolis, United States 11 months ago

Internet is down

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Melvin Terry

Indianapolis, United States 11 months ago

Internet is down

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Jw

Columbia City, United States 11 months ago

Columbia city outage near courthouse

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Nancy cottrill

Mendota, United States 1 years ago

Internet is back but landline not working

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Mendota, United States 1 years ago

Service goes in and out

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Sabine Tom

Indianapolis, United States 1 years ago

No Connection at Kenwood Ave, Elkhart

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Carrie

Chicago, United States 1 years ago

No Wi-Fi, no connection

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Brandi

Shell Rock, United States 1 years ago

Internet offline. Is there an outage?

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Tim

Detroit, United States 1 years ago

No internet

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Valpo

Chicago, United States 1 years ago

Down since yesterday

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alan

Knox, United States 1 years ago

it is not working

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Mike Johnson

Detroit, United States 1 years ago

Internet was working fine, then just stopped. This is the first time I've ever had issues with surf.

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Jennifer Adrianson

Grandville, United States 1 years ago

Internet is down

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Niki

Grayslake, United States 1 years ago

No internet connection

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Alyson Savage

Chicago, United States 1 years ago

No internet

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danielle

Detroit, United States 1 years ago

down

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Webberville

Morristown, United States 1 years ago

Still no internet in Webberville MI

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Chicago, United States 1 years ago

Ottawa IL down

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Benjamin Wilson

Wilmington, United States 1 years ago

No consistent internet after power outage. We've done a hard reset three times. Wilmington IL

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Benjamin Wilson

St Louis, United States 1 years ago

Intermittent internet problems after electrical loss. Have reset several times.

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Derek

Chicago, United States 1 years ago

No internet service

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Lonnie Greenwood

Sterling, United States 1 years ago

Internet is down for 25 minutes

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Hickory Hills, United States 1 years ago

No internet

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Robin

Southfield, United States 1 years ago

Internet down in Webberville MI

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Jennifer

Little Chute, United States 1 years ago

Internet down I Webberville, Michigan

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Mike mahaffa

Chicago, United States 1 years ago

No internet surfing net

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Cody Swanson

Chicago, United States 1 years ago

No internet Earlville IL.

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Mary

Schaumburg, United States 1 years ago

DAY 4. No Internet. No Explanation.

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Anne

Schaumburg, United States 1 years ago

Out since yesterday, Rock Falls

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Tyler

Warr Acres, United States 1 years ago

Has been out since I woke up.

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Howell mi

Detroit, United States 1 years ago

Surf broadband is Down in howell mi.

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Livonia, United States 1 years ago

No internet

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Leah Brennan

Chicago, United States 1 years ago

No internet

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Ryder

Chicago, United States 1 years ago

Down in LaPorte IN 46350

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Matthew vaughn

Doylestown, United States 1 years ago

Internet down sterling Illinois

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Jon

Ann Arbor, United States 1 years ago

No surf internet currently

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Grand Rapids, United States 1 years ago

Surf Internet down Holland MI, 49423

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Samantha

Hickory Hills, United States 1 years ago

No internet westville

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B.Rice

Vancouver, Canada 1 years ago

No Internet all day and now still nothing

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Bob

Chicago, United States 1 years ago

Surf internet down since Friday morning in Ottawa IL. Won’t send tech out until Monday

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Detroit, United States of America 1 years ago

Internet down

Cities With Internet Coverage

Amboy, IL Beecher, IL Bonfield, IL Braceville, IL Braidwood, IL Channahon, IL Coal City, IL Earlville, IL Elwood, IL Gardner, IL Grant Park, IL Granville, IL Herscher, IL La Moille, IL La Salle, IL Manhattan, IL Manteno, IL Mazon, IL Mendota, IL Minooka, IL Momence, IL Morris, IL Oglesby, IL Ottawa, IL Peru, IL Rock Falls, IL Sheridan, IL Spring Valley, IL Sterling, IL Utica, IL Wilmington, IL Argos, IN Bourbon, IN Bremen, IN Bristol, IN Culver, IN Elkhart, IN Etna Green, IN Fowler, IN Goshen, IN Hamlet, IN Hebron, IN Knox, IN Kouts, IN La Porte, IN Lakeville, IN Middlebury, IN Millersburg, IN New Carlisle, IN Plymouth, IN Rolling Prairie, IN Shipshewana, IN Union Mills, IN Wakarusa, IN Wanatah, IN Westville, IN Wheatfield, IN Allegan, MI Alto, MI Baroda, MI Bridgman, MI Byron, MI Byron Center, MI Caledonia, MI Clarksville, MI Dansville, MI Decatur, MI Dorr, MI Fowlerville, MI Freeport, MI Galien, MI Gregory, MI Hopkins, MI Howell, MI Hudsonville, MI Ionia, MI Lake Odessa, MI Lawton, MI Leslie, MI Lowell, MI Marcellus, MI Martin, MI Mason, MI Mulliken, MI Munith, MI Pleasant Lake, MI Portland, MI Saranac, MI Schoolcraft, MI Shelbyville, MI Stevensville, MI Stockbridge, MI Sunfield, MI Three Oaks, MI Vermontville, MI Wayland, MI Webberville, MI Williamston, MI Woodland, MI Zeeland, MI

Most common Surf problems reported by users

67

General Issues

33

Login

Surf Outage Locations

Location

Reports

Last Reported

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Detroit, Michigan, US

55

1 days ago

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Indianapolis, Indiana, US

35

6 days ago

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Chicago, Illinois, US

114

11 days ago

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Minneapolis, Minnesota, US

6

7 months ago

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Surrey, British Columbia, CA

6

7 months ago

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St Louis, Missouri, US

5

10 months ago

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Cleveland, Ohio, US

3

11 months ago

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Milwaukee, Wisconsin, US

9

1 years ago

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Warr Acres, Oklahoma, US

2

1 years ago

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Doylestown, Pennsylvania, US

2

1 years ago

Are you experiencing issues with Surf right now?

Is surfinternet.com not working for you? If you are having issues with Surf, please use one of the options below to report a problem with the service

surfinternet.com website response status history

Date and Time

Response Time

Status Code

Feb 03, 2025 - 12:44 PM

18.62 ms.

200

Feb 03, 2025 - 10:08 AM

5.56 ms.

200

Feb 03, 2025 - 04:21 AM

5.64 ms.

200

Feb 02, 2025 - 02:57 PM

5.57 ms.

200

Feb 02, 2025 - 07:18 AM

5.58 ms.

200

Feb 02, 2025 - 01:13 AM

5.59 ms.

200

Feb 01, 2025 - 03:38 PM

5.56 ms.

200

This table shows the surfinternet.com outage requests and response browser checks executed automatically by the isdownus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Surf is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if surfinternet.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Latest surfinternet.com screenshot
Rate your experience with Surf uptime performance over the last 30 days

Additional сommunications:

Frequently Asked Questions

We have recently sent browser requests to Surfinternet.com and it's up and running with status code 200 (UP) and a response time of 18.62 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Surf is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Surf's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.