Is Character.AI down today?
No problems with Character.AI right now
No problems reported in the last 24 hours.
Tell us what is not working. It takes 2 seconds.
What is not working for you?
As of : 0 reports in the last hour, 0 in the last 24 hours. How we decide
Character.AI reports in the last 24 hours
Problem reports from users, compared with a normal day.
0 reports in the last hour. Typical for this time: 0–0. 0 reports in the last 24 hours. 24 hours ending . Times are shown in your time zone.
Latest Character.AI reports
The newest problem reports from users.
No problems have been reported yet.
Character.AI comments
Share what is happening with Character.AI. Be kind and do not post personal details.
Beware of scamsNever call phone numbers or contact "support" accounts posted in comments. Use the official Character.AI website or app.
Linked comment
No comments yet. Be the first to share what is happening.
Character.AI outage history
Past outages we detected from spikes in reports.
No outages recorded yet.
Is it just me?
If others are not reporting problems, try these steps first.
- Log in with Google, Apple or an email link
Character.AI no longer supports Discord, Facebook or email and password logins. Use Continue with Google, Continue with Apple or an email verification link.
- Check spam for your login email
If the login link does not arrive, check spam or junk, add Character.AI to your contacts and make sure your inbox is not full.
- Use the email address linked to your account
The login link only works for the address on your account. Check for typos, and try another email provider if yours is not supported.
From the official help pages: support.character.ai · Checked Oct 22, 2026
How we decide the status
The status comes from user reports, compared with what is normal for this time of day.
-
No problems
Reports are within the usual range for this time of day, or there are only a few of them.
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Possible problems
In the last hour there were at least 4 reports and more than the top of the usual range.
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Problems detected
In the last hour there were at least 10 reports and at least twice the top of the usual range.
The usual range comes from the same time of day over the last 4 weeks. Each report is counted once per person per 30 minutes. The status is based on what users report; it is not official information from the service. We update it on every page view. Our methodology
About Character.AI
Character.AI is an app for chatting and role-playing with AI characters, many of them made by other users. People use it in a browser and in the Character.AI apps for iPhone and Android, including voice calls with characters. Problems usually show up as characters not replying, chats that do not load, "something went wrong" errors or trouble logging in.
Character.AI status FAQ
Quick answers about Character.AI outages.
Is Character.AI down right now?
No. Right now there are no widespread problems with Character.AI. If it is not working for you, the problem is probably on your side. See "Is it just me?" above.
Why isn't Character.AI working for me?
Most problems are local. Restart the app or device, check your internet connection, and make sure the app is up to date. If many other people are reporting the same problem, Character.AI itself is probably having an outage and you need to wait.
How do I report a problem with Character.AI?
Use the "I have a problem" button at the top of this page and pick what is not working. Reports are anonymous. They help other people see right away if Character.AI is down for everyone.
How does IsDownUS decide if Character.AI is down?
We count problem reports from users every 15 minutes and compare the last hour with what is normal for that time of day over the past week. A small rise shows "Possible problems". Many more reports than normal show "Problems detected". The status is based on user reports only and is not official information from Character.AI.
Why can't I log in to Character.AI with my password?
Character.AI stopped using email and password logins. Sign in with Google, Apple or the email verification link instead, using the same method you signed up with.
Source: support.character.ai · checked Oct 22, 2026
Why am I not getting the Character.AI login email?
Check that the address is typed correctly, look in spam or junk, add Character.AI to your contacts and free up space if your inbox is full. If your email domain is not supported, use a different provider.
Source: support.character.ai · checked Oct 22, 2026