Is HBO Max down today?
No problems with HBO Max right now
No problems reported in the last 24 hours.
Tell us what is not working. It takes 2 seconds.
What is not working for you?
As of : 0 reports in the last hour, 0 in the last 24 hours. How we decide
HBO Max reports in the last 24 hours
Problem reports from users, compared with a normal day.
0 reports in the last hour. Typical for this time: 0–0. 0 reports in the last 24 hours. 24 hours ending . Times are shown in your time zone.
Latest HBO Max reports
The newest problem reports from users.
No problems have been reported yet.
HBO Max comments
Share what is happening with HBO Max. Be kind and do not post personal details.
Beware of scamsNever call phone numbers or contact "support" accounts posted in comments. Use the official HBO Max website or app.
Linked comment
No comments yet. Be the first to share what is happening.
HBO Max outage history
Past outages we detected from spikes in reports.
No outages recorded yet.
Is it just me?
If others are not reporting problems, try these steps first.
- Restart the app and device
Close the app fully. For a TV or streaming stick, unplug it for 30 seconds.
- Update the app
Update the app and your TV or streaming device software. Old versions stop playing after changes.
- Turn off VPN and ad blockers
Most streaming services block VPNs, and some ad blockers stop videos from loading.
- Check your account
Too many screens at once, an expired payment or a plan change can stop playback. Check your account page.
- Check your speed
HD needs about 5 Mbps and 4K about 25 Mbps. If it keeps buffering, choose a lower quality.
How we decide the status
The status comes from user reports, compared with what is normal for this time of day.
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No problems
Reports are within the usual range for this time of day, or there are only a few of them.
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Possible problems
In the last hour there were at least 4 reports and more than the top of the usual range.
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Problems detected
In the last hour there were at least 10 reports and at least twice the top of the usual range.
The usual range comes from the same time of day over the last 4 weeks. Each report is counted once per person per 30 minutes. The status is based on what users report; it is not official information from the service. Where the service has an official status page, we show what it says beside the status, refreshed every 10 to 30 minutes. We update the status on every page view. Our methodology
About HBO Max
HBO Max is a premium subscription on-demand video streaming service operated by Warner Bros. Discovery. Subscribers access blockbuster movies, acclaimed HBO original series, Warner Bros. cinema releases, and live sporting events across web browsers, mobile apps, and smart TVs. Most reports on this page concern video playback buffering, app crashes, and login authentication errors. HBO Max provides customer assistance and streaming status updates on its official help center.
HBO Max status FAQ
Quick answers about HBO Max outages.
Is HBO Max down right now?
No. Right now there are no widespread problems with HBO Max. If it is not working for you, the problem is probably on your side. See "Is it just me?" above.
Why isn't HBO Max working for me?
Most problems are local. Restart the app or device, check your internet connection, and make sure the app is up to date. If many other people are reporting the same problem, HBO Max itself is probably having an outage and you need to wait.
How do I report a problem with HBO Max?
Use the "I have a problem" button at the top of this page and pick what is not working. Reports are anonymous. They help other people see right away if HBO Max is down for everyone.
How does IsDownUS decide if HBO Max is down?
We count problem reports from users in 15-minute intervals and compare the last hour with what is normal for that time of day over the last 4 weeks. A small rise shows "Possible problems". Many more reports than normal show "Problems detected". The status is based on user reports (and, for websites, our own checks) and is not official information from HBO Max. Where HBO Max has an official status page, we show what it says next to our status.