Is Amazon Alexa down today?
No problems with Amazon Alexa right now
No problems reported in the last 24 hours.
Tell us what is not working. It takes 2 seconds.
What is not working for you?
As of : 0 reports in the last hour, 0 in the last 24 hours. How we decide
Amazon Alexa reports in the last 24 hours
Problem reports from users, compared with a normal day.
0 reports in the last hour. Typical for this time: 0–0. 0 reports in the last 24 hours. 24 hours ending . Times are shown in your time zone.
Latest Amazon Alexa reports
The newest problem reports from users.
No problems have been reported yet.
Amazon Alexa comments
Share what is happening with Amazon Alexa. Be kind and do not post personal details.
Beware of scamsNever call phone numbers or contact "support" accounts posted in comments. Use the official Amazon Alexa website or app.
Linked comment
No comments yet. Be the first to share what is happening.
Amazon Alexa outage history
Past outages we detected from spikes in reports.
No outages recorded yet.
Is it just me?
If others are not reporting problems, try these steps first.
- Unplug your Echo for 10 seconds
Unplug the power adapter from the device or the outlet, wait 10 seconds and plug it back in.
- Check that the Echo is not muted
A red light means the microphone is off. Press the microphone button to turn it back on.
- Check your home internet
Alexa needs an active internet connection. Make sure your Wi-Fi works on other devices.
From the official help pages: amazon.com · Checked Oct 22, 2026
How we decide the status
The status comes from user reports, compared with what is normal for this time of day.
-
No problems
Reports are within the usual range for this time of day, or there are only a few of them.
-
Possible problems
In the last hour there were at least 4 reports and more than the top of the usual range.
-
Problems detected
In the last hour there were at least 10 reports and at least twice the top of the usual range.
The usual range comes from the same time of day over the last 4 weeks. Each report is counted once per person per 30 minutes. The status is based on what users report; it is not official information from the service. We update it on every page view. Our methodology
About Amazon Alexa
Alexa is Amazon's voice assistant on Echo speakers and displays, Fire TV and other devices, used for music, timers, questions, shopping and smart home control. People set up devices and routines in the Alexa app on phones. Most reports on this page say Alexa is not working without naming a specific problem. Amazon posts help for Alexa and Echo devices on its customer service pages.
Amazon Alexa status FAQ
Quick answers about Amazon Alexa outages.
Is Amazon Alexa down right now?
No. Right now there are no widespread problems with Amazon Alexa. If it is not working for you, the problem is probably on your side. See "Is it just me?" above.
Why isn't Amazon Alexa working for me?
Most problems are local. Restart the app or device, check your internet connection, and make sure the app is up to date. If many other people are reporting the same problem, Amazon Alexa itself is probably having an outage and you need to wait.
How do I report a problem with Amazon Alexa?
Use the "I have a problem" button at the top of this page and pick what is not working. Reports are anonymous. They help other people see right away if Amazon Alexa is down for everyone.
How does IsDownUS decide if Amazon Alexa is down?
We count problem reports from users every 15 minutes and compare the last hour with what is normal for that time of day over the past week. A small rise shows "Possible problems". Many more reports than normal show "Problems detected". The status is based on user reports only and is not official information from Amazon Alexa.
Why is Alexa not responding to me?
Your Echo may be muted (red light), offline or stuck. Turn the microphone back on, check your Wi-Fi, and restart the device by unplugging it for 10 seconds.
Source: amazon.com · checked Oct 22, 2026