Is Total Wireless down today?
No problems with Total Wireless right now
No problems reported in the last 24 hours.
Tell us what is not working. It takes 2 seconds.
What is not working for you?
As of : 0 reports in the last hour, 0 in the last 24 hours. How we decide
Total Wireless reports in the last 24 hours
Problem reports from users, compared with a normal day.
0 reports in the last hour. Typical for this time: 0–0. 0 reports in the last 24 hours. 24 hours ending . Times are shown in your time zone.
Latest Total Wireless reports
The newest problem reports from users.
No problems have been reported yet.
Total Wireless comments
Share what is happening with Total Wireless. Be kind and do not post personal details.
Beware of scamsNever call phone numbers or contact "support" accounts posted in comments. Use the official Total Wireless website or app.
Linked comment
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Total Wireless outage history
Past outages we detected from spikes in reports.
No outages recorded yet.
Is it just me?
If others are not reporting problems, try these steps first.
- SOS means emergency calls only
SOS in the status bar means your phone is not on the cellular network but can still make emergency calls.
- Toggle Airplane Mode and restart
Move to better coverage, turn Airplane Mode on and off, then restart your phone if there is still no service.
From the official help pages: support.totalwireless.com · Checked Oct 22, 2026
How we decide the status
The status comes from user reports, compared with what is normal for this time of day.
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No problems
Reports are within the usual range for this time of day, or there are only a few of them.
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Possible problems
In the last hour there were at least 4 reports and more than the top of the usual range.
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Problems detected
In the last hour there were at least 10 reports and at least twice the top of the usual range.
The usual range comes from the same time of day over the last 4 weeks. Each report is counted once per person per 30 minutes. The status is based on what users report; it is not official information from the service. We update it on every page view. Our methodology
About Total Wireless
Total Wireless is a prepaid phone carrier owned by Verizon that runs on Verizon's 5G and 4G LTE network. Customers buy plans, refill and manage their lines in the Total Wireless app and on its website, and phones are sold in stores like Walmart. Problems usually show up as no service, mobile data or calls not working, or refills and activations that fail.
Total Wireless status FAQ
Quick answers about Total Wireless outages.
Is Total Wireless down right now?
No. Right now there are no widespread problems with Total Wireless. If it is not working for you, the problem is probably on your side. See "Is it just me?" above.
Why isn't Total Wireless working for me?
Most problems are local. Restart the app or device, check your internet connection, and make sure the app is up to date. If many other people are reporting the same problem, Total Wireless itself is probably having an outage and you need to wait.
How do I report a problem with Total Wireless?
Use the "I have a problem" button at the top of this page and pick what is not working. Reports are anonymous. They help other people see right away if Total Wireless is down for everyone.
How does IsDownUS decide if Total Wireless is down?
We count problem reports from users every 15 minutes and compare the last hour with what is normal for that time of day over the past week. A small rise shows "Possible problems". Many more reports than normal show "Problems detected". The status is based on user reports only and is not official information from Total Wireless.
Why does my Total Wireless phone say SOS or No Service?
Your phone is not connected to the cellular network. Check coverage, toggle Airplane Mode, restart and reseat the SIM, and make sure your plan is active and refilled.
Source: support.totalwireless.com · checked Oct 22, 2026